— Crown Worldwide Group, the global logistics company and parent entity of Crown Relocations (CR) and Crown World Mobility (CWM) has announced its new technology collaboration with Move4U.
This partnership heralds an enhancement in international relocation services, focusing on the simplicity and efficiency of Move4U’s innovative technology solutions for video consultations and surveys.
While Crown has leveraged digital solutions for relocation services for many years, Move4U’s SurveyPro and SurveyVideo applications represent a leap forward. These tools bring transparency to the moving process, making it possible for Crown to understand a customer’s shipping needs almost from the first interaction.
Joggie Taute, CEO of Move4U, said: “Joining forces with Crown, a leader in the international relocation sector, is a milestone for us. Our technology will improve its approach to customer engagements, ensuring Crown remains synonymous with excellence in customer service and operational efficiency.”
Chris Davis-Pipe, Group Vice President of IT at Crown Worldwide Group, said: “Integrating Move4U’s digital inventories and survey technology into our ecosystem delivers an evolution in service delivery. This technology not only enhances our operational capabilities but also improves our customers’ relocation experience by streamlining the entire process, from initial consultation to the final execution of the move.”
Commenting on the partnership, Sherry Liu, Group Vice President of Moving Services, said: “We are proud to be partnering with Move4U, joining a list of reputable companies that are leveraging this technology. Not only does this mark a simplification in our own approach to providing customers with easy-to-use solutions, but the speed of implementation has been excellent, meaning we have already been able to foster a strong relationship and begin to deliver huge benefits to our customers through Move4U’s tech.
“We are committed to developing customer-focused solutions, and this collaboration represents part of that strategy.”
The introduction of Move4U’s technology will enable Crown to provide immediate, accurate, and comprehensive assessments of clients’ relocation needs, thereby facilitating faster and more effective service delivery.
About Crown Worldwide Group: Crown Worldwide Group, established in 1965 and based in Hong Kong, is a globally renowned logistics company. Its extensive network spans over 275 facilities in 45 countries. Crown’s diverse range of services includes Crown Workspace, Crown World Mobility, Crown Relocations, Crown Records Management, Crown Fine Art, and Crown Logistics, all dedicated to simplifying global living and business operations.
“About Move4U”: Move4U Technology has its roots firmly planted in the moving industry. With applications that include SurveyVideo, SurveyPro, and CrewPro, Move4U has become the trusted service partner for a growing number of moving and relocation companies around the world looking to benefit from the efficiency of digital applications in their daily work processes. For more information visit Move4U’s website.
For more information, please contact: Matt Abbott Group Head of Communications Crown Worldwide Group Heritage House, 345 Southbury Rd, Enfield EN1 1TW Telephone: +44 (0) 7775 554997 Email: mabbott@crownww.com