Our latest Bulletin: Our secret to riding the waves of change-Remaining customer centric

Read our latest customer newsletter. The theme for this edition is navigating change by focusing on customer centricity.

“The only constant in life is change” goes the saying… and in a year that’s seen over 65 national elections, AI go mainstream, interest rates remain stubbornly high, and conflict rage in multiple regions, change has been particularly pronounced.

For businesses in many sectors, it’s been a year of facing down the challenges and exploring new opportunities that changes bring – triggering faster transformation, innovation, and diversification. We know because this is our reality, too!

In addition, Crown’s services sit at the intersection of evolving pressures for clients, putting us in a position to help customers navigate these shifting landscapes. We’re helping to manage a new mix of physical and digital information, to offer workplaces fit for need as companies grapple with hybrid working arrangements, and to ensure employee mobility programs yield mobile populations that are productive and retained. This is as the international relocation sector continues to undergo significant transformation, as noted in our recently published expat report.

Our family of brands uses 60 years’ worth of expertise to help client organizations achieve greater value from their assets and offer more opportunities for their people to thrive. But we too are learning all the time. It’s crucial that we understand your changing needs. It informs our own innovation and journey of diversification.

This is our approach to being customer-centric and keeping clients at the heart of everything we do. This is most important now, at a time of great change, so we are there for you in new ways, to meet new needs.

Enjoy this edition of The Bulletin, sharing the latest thoughts from our experts across international relocation, information management and workplace services.

This edition is themed around change and transformation, and features our 2024 Global Expat Survey: Relocating in a changing world which documents the changes, challenges and opportunities of the expat experience today, from cultural adaptation to sustainability and the role of technology.

We have also shared other insights and information from across our brands including:

Relocating in a changing world: 2024 Global Expat Survey

We surveyed 1,000 expatriates about the realities of modern expat life, and the results surprised us. Are cultures becoming more challenging to navigate?

Find out more

Digital Transformation in Southeast Asia: 2024 Market Insight Report

As businesses in the region embrace digital transformation, we focus on three key areas: main drivers, industry growth, and effective ways to get started.

Read More

Immigration Trends in 2024

This year, 60 countries are holding national elections, with immigration as a key issue in many regions. We explore the main trends during this politically uncertain time.

Read More

The Six-Step Guide to Moving Your I.T.

Find out how you can relocate IT effectively, without compromising safety and harming business operations.

Read More

Key appointments to support the growth of key, rapidly emerging art markets in Asia.

We welcomed Ying Zhao (Singapore), Katherina Chau (Hong Kong), and Ajay Venkatachalam (India) to Crown Fine Art to head up operations in their respective areas.